How to open Cardcanva?
After purchase, you will receive a unique link to access your template. You will be able to open the link and use Cardcanva on any laptop or computer. Cardcanva has been tested on 50+ browsers. For the best usability, we recommend using Firefox or Chrome browsers.
Can I edit on Tablets or smartphone?
Cardcanva is not optimized for Tablets and smartphones, so we recommend using it on laptops or computers.
Can I come back later? Does the link expire?
Your unique link to access your template never expires! You can always come back to edit your template and download it.
When I click on the button “Edit your cards” from Cardcanva email, nothing happens or I got an error message?
It’s likely that your email client or antivirus software changed the link from Cardcanva. Use instead the link displayed in plain text in the same email and copy/paste it directly in your browser.
How to find my cards & templates?
Find all your purchased cards and templates in all available sizes in the “Your Cards” category on the left side panel and click on one card to load it.
How to find the template size I want in the “Found your order” popup window?
Find all the sizes by scrolling down using the wheel button on your mouse.